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Privacy Policy

How Prophet collects, uses, and protects your personal information

EffectiveDecember 25, 2024
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Privacy Policy

Effective Date: December 25, 2024

This Privacy Policy describes how Prophet ("we", "us", or "our") collects, uses, and shares your personal information when you use our platform and services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us:

  • Account Information: Name, email address, password, and username
  • Profile Information: Trading preferences, notification settings
  • Payment Information: Payment method details, billing address
  • Identity Verification: Government ID, proof of address (when required)
  • Communications: Messages you send to us, support requests

1.2 Automatically Collected Information

When you use Prophet, we automatically collect:

  • Device Information: Device type, operating system, browser type
  • Usage Data: Features used, pages visited, actions taken
  • Log Data: IP address, access times, referring URLs
  • Trading Data: Orders placed, positions held, transaction history

1.3 Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze platform usage
  • Improve our services

You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Providing Services

  • Create and manage your account
  • Process trades and transactions
  • Provide customer support
  • Send service-related communications

2.2 Improving Our Platform

  • Analyze usage patterns
  • Develop new features
  • Fix bugs and issues
  • Conduct research

2.3 Security and Compliance

  • Prevent fraud and abuse
  • Verify your identity
  • Comply with legal obligations
  • Enforce our terms of service

2.4 Communications

  • Send important updates about our services
  • Provide marketing communications (with your consent)
  • Respond to your inquiries

3. Information Sharing

3.1 Service Providers

We share information with third-party service providers who help us operate our platform:

  • Cloud hosting providers
  • Payment processors
  • Analytics services
  • Customer support tools

3.2 Trading Venues

When you execute trades, necessary information is shared with the relevant prediction market venues.

We may disclose information when required by law or to:

  • Comply with legal process
  • Protect our rights and safety
  • Prevent fraud or illegal activity
  • Respond to government requests

3.4 Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures:

  • Encryption in transit and at rest
  • Regular security assessments
  • Access controls and monitoring
  • Secure development practices

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Portability

You can access your personal information through your account settings. You may request a copy of your data in a portable format.

5.2 Correction

You can update your account information at any time. Contact us to correct other information.

5.3 Deletion

You can request deletion of your account and personal information. Some information may be retained for legal or legitimate business purposes.

5.4 Marketing Opt-Out

You can unsubscribe from marketing emails at any time using the link in any email or through account settings.

5.5 Do Not Track

We do not currently respond to Do Not Track browser signals.

6. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

6.1 Right to Know

You can request information about the categories and specific pieces of personal information we collect, use, and disclose.

6.2 Right to Delete

You can request deletion of your personal information, subject to certain exceptions.

6.3 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

6.4 Categories of Information

In the past 12 months, we have collected:

  • Identifiers (name, email, IP address)
  • Commercial information (transaction history)
  • Internet activity (usage data, browsing history)
  • Geolocation data (approximate location from IP)

To exercise your California privacy rights, contact us at privacy@tradeprophet.xyz.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Data Retention

We retain your information for as long as:

  • Your account is active
  • Necessary to provide our services
  • Required by law
  • Needed for legitimate business purposes

After account deletion, we may retain certain information for legal compliance or fraud prevention.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Email notification
  • Platform notification
  • Updating the "Effective Date"

Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions, concerns, or to exercise your privacy rights:

For data protection inquiries, you may also contact our Data Protection Officer at dpo@tradeprophet.xyz.

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